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Terms and Conditions

Last updated: 30 April 2026

1. About These Terms

These Terms and Conditions ("Terms") govern your use of the website finestrasolution.com (the "Website") operated by:

Finestra Solution Liepājas speciālās ekonomiskās zonas, SIA Registration No.: 42103077214 VAT No.: LV94ZZZ42103077214 Registered address: Baznīcas iela 18-12, Liepāja, LV-3401, Latvia Operational address: Kapsēdes iela 8A, Liepāja, LV-3414, Latvia Email: info@finestrasolution.com Phone: +371 26 676 355

(referred to as "we", "us", "our", or "the Company")

By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use the Website.

2. Nature of Our Services

Finestra Solution is a manufacturer of aluminium window, door, façade, and related architectural systems. Our services include design, production, delivery, installation, and after-sales service of aluminium systems for commercial, industrial, and residential building projects.

This Website serves as an informational and inquiry channel. We do not sell products or services directly through this Website. Any business relationship is established through separate written agreements following an inquiry, quotation, and contractual negotiation process.

3. Use of the Website

You agree to use the Website only for lawful purposes. You must not:

  • Attempt to gain unauthorized access to any part of the Website, our servers, or any connected systems
  • Use any automated tools (bots, scrapers, crawlers) to extract content beyond what is permitted by our robots.txt file
  • Submit false, misleading, or fraudulent information through our contact form
  • Upload or transmit viruses, malware, or any malicious code
  • Use the Website in a way that could damage, disable, or impair its operation
  • Reproduce, copy, or redistribute content from the Website without written permission

4. Intellectual Property

All content on this Website, including but not limited to text, images, photographs, logos, designs, product specifications, technical drawings, videos, and software, is the property of Finestra Solution or its licensors and is protected by Latvian and international copyright and intellectual property laws.

You may:

  • View content for personal, non-commercial informational purposes
  • Save or print individual pages for the purpose of evaluating our products and services

You may not, without our prior written consent:

  • Reproduce, modify, distribute, or publicly display any content
  • Use any content for commercial purposes
  • Use our brand name, logo, or product names in your own marketing materials
  • Reverse-engineer or extract technical specifications for competing products

5. Inquiries and Quotations

When you submit an inquiry through our contact form or contact us directly:

  • Submitting an inquiry does not constitute a contract or binding agreement
  • We may respond with a quotation, technical proposal, or request for additional information
  • Quotations are valid for the period stated therein (typically 30 days unless otherwise specified)
  • Prices, lead times, and specifications in quotations are subject to written confirmation in a final contract
  • We reserve the right to decline any inquiry without obligation to provide reasons

Any binding business relationship requires a separately signed contract specifying scope, price, delivery, payment terms, and other commercial conditions.

6. Accuracy of Information

We strive to ensure that information on the Website (product specifications, technical data, project examples, certifications) is accurate and up to date. However:

  • Product specifications may change due to ongoing development and supplier updates
  • Photographs and renderings are illustrative; actual products may vary
  • Technical data is provided for reference only and must be confirmed for each specific project through formal documentation
  • Project portfolio entries are presented with the consent of clients where required and may be edited for confidentiality

We do not warrant that the Website content is complete, accurate, or error-free. You should verify critical information directly with us before making any decisions.

7. Third-Party Content and Links

The Website may contain links to third-party websites or reference third-party products (e.g., aluminium system manufacturers whose products we use, certification bodies, industry organizations). These links are provided for convenience and do not imply endorsement or affiliation. We are not responsible for the content, privacy practices, or terms of third-party websites.

8. Disclaimer of Warranties

The Website is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties of uninterrupted, error-free, or secure operation
  • Warranties regarding the accuracy or completeness of any content

This disclaimer applies to the Website itself. Warranties for our products and services delivered under contract are governed by the terms of the respective contract, applicable Latvian law, and EU consumer protection legislation where applicable.

9. Limitation of Liability

To the maximum extent permitted by law, Finestra Solution shall not be liable for:

  • Indirect, incidental, special, consequential, or punitive damages arising from your use of the Website
  • Loss of profits, revenue, business opportunities, or data
  • Damages resulting from reliance on Website content without independent verification
  • Damages resulting from third-party content, links, or services accessed through the Website

This limitation does not apply to:

  • Damages arising from our gross negligence or willful misconduct
  • Liability for personal injury or death caused by our negligence
  • Any liability that cannot be excluded under applicable Latvian or EU law

10. Indemnification

You agree to indemnify and hold harmless Finestra Solution, its directors, employees, and partners from any claims, damages, or expenses arising from your unlawful or improper use of the Website, including breach of these Terms.

11. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

12. Cookies

The Website uses cookies as described in our Privacy Policy and Cookie Policy. By using the Website with non-essential cookies enabled, you consent to such use.

13. Modifications to These Terms

We may modify these Terms at any time to reflect changes in our practices, services, or legal requirements. The "Last updated" date at the top indicates the most recent revision. Continued use of the Website after changes constitutes acceptance of the modified Terms. We recommend reviewing the Terms periodically.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Republic of Latvia, without regard to conflict-of-law principles.

Any disputes arising from or related to these Terms or your use of the Website shall be resolved exclusively by the courts of the Republic of Latvia, with venue in Liepāja or Riga as appropriate.

For consumers (where applicable), this clause does not affect mandatory consumer protection rights under Latvian or EU law.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects the original intent.

16. Entire Agreement

These Terms, together with our Privacy Policy and any specific contractual agreements with our customers, constitute the entire agreement between you and Finestra Solution regarding the Website.

17. Contact

For questions or concerns regarding these Terms, please contact:

Finestra Solution Liepājas speciālās ekonomiskās zonas, SIA Email: info@finestrasolution.com Phone: +371 26 676 355 Address: Kapsēdes iela 8A, Liepāja, LV-3414, Latvia